Privacy Policy

Our Commitment to Your Privacy

At LMC Lompoc Concrete, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We only collect information that helps us serve you better.

We will never sell your personal information to third parties. Your trust is important to us, and we're committed to protecting your data.

Information We Collect

We collect information you provide directly to us when you:

• Request a quote through our website or phone
• Schedule a service appointment
• Contact us with questions or feedback
• Sign a service agreement
• Make a payment for services

This information may include your name, address, phone number, email address, project details, and payment information. We only collect what we need to provide you with excellent service.

How We Use Your Information

We use the information you provide to:

• Provide accurate quotes for your concrete project
• Schedule and complete your service
• Communicate with you about your project
• Send you appointment reminders
• Process payments
• Improve our services
• Respond to your questions and requests

We may also use your information to send you helpful tips about concrete maintenance or information about our services, but you can opt out of these communications at any time.

Information Sharing

We do not sell, trade, or rent your personal information to others. We may share your information only in these limited circumstances:

• With service providers who help us operate our business, like payment processors or scheduling software
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our customers or others
• With your consent or at your direction

Any third parties we work with are required to protect your information and use it only for the purposes we specify.

Website Information Collection

When you visit our website, we may automatically collect certain information about your device and how you interact with our site. This includes:

• Your IP address and browser type
• Pages you visit and time spent on our site
• The website that referred you to us
• General location information based on your IP address

We use this information to improve our website, understand how people use our site, and provide better service. We may use cookies and similar technologies to collect this information.

Cookies and Tracking

Cookies are small files stored on your device that help websites remember your preferences. We use cookies to improve your experience on our site and understand how visitors use our website.

You can control cookies through your browser settings. Disabling cookies may limit some features of our website, but you'll still be able to contact us for service.

Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. We use secure servers and encryption for sensitive information like payment data.

However, no internet transmission is completely secure. While we work hard to protect your information, we can't guarantee absolute security. You provide information at your own risk.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information, subject to legal requirements
• Opt out of marketing communications
• Disable cookies through your browser settings

To exercise these rights or if you have questions about your data, please contact us using the information below.

Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we've collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to other websites. We're not responsible for the privacy practices of these other sites. We encourage you to read their privacy policies before providing them with your information.

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act. This includes the right to know what personal information we collect, the right to request deletion, and the right to opt out of sales of your information.

We do not sell personal information. To exercise your California privacy rights, contact us using the information below.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We'll post the updated policy on our website with a new "Last Updated" date.

We encourage you to review this policy periodically. Your continued use of our services after changes are posted means you accept the updated policy.

Contact Us

If you have questions about this privacy policy or how we handle your information, please contact us: